Single telephone access

Single telephone access through NHS Direct to GP out-of-hours care

Rationale

The Priorities and Planning Framework states that: By December 2004 a single telephone call to NHS Direct will be a one-stop gateway to out-of-hours healthcare, with callers passed on where necessary, to the appropriate GP cooperative or deputising service.

Thresholds

Legend
Band 1 - poor	-
Band 2	No
Band 3	-
Band 4	Yes
Band 5 - good	-